Service Philosophy
Contact usOne partner for high quality marine service
We are your Firefighting, Rescue and Safety partner who will provide solutions in case of problems. We clearly understand that long-lasting relationships are built upon mutual trust and proven reliability.
As part of the Dräger organization quality, knowledge and skills are the cornerstones of our customer relationships. During the past decades we have proven to be a solid and reliable partner. Over the years we have developed a clear service strategy based on the needs of our marine and offshore customers.
Quality
Our service meets the highest quality standards and is ISO9001:2015 certified. Our services are recognised by the requirements as demanded by the different Classification societies.
To Certificates
Advantages
- One contact point for all Firefighting, Rescue and Safety service
- A service organization and structure dedicated to the marine and offshore world
- 24/7 availability 365 days a year
- Located centre of Port of Rotterdam
- Service and support for both Dräger and non-Dräger equipment
- Clear pricing structure for all services
- One invoice for all FRS services
- 90 Days warranty on all services and repairs
- Exchange equipment available during service to secure safety on board
- Certificates will be on board before sailing
- Copies of certifications are sent to the owners
- Certificates 24/7 accessible via Certificate Portal, free of charge
- Mobile workshop on board
